Privacy Policy

Your privacy is important to us. This policy explains how Hotel Redyk Ski&Relax processes your personal data and uses cookies when you visit the website redyk.polturizm.eu and related domains.

1. Scope of collected data

Depending on how you use our website, we may process the following data:

• Name, e-mail address, phone number – when you use the contact form or make a reservation.
• IP address, browser type, operating system, referral source – for analytical and technical purposes.
• Information about your activity on the site (pages viewed, time spent on the site) – via cookies.

2. Purposes of data processing

We use your data strictly for the following purposes:

• Processing reservations and handling inquiries submitted via the contact form.
• Improving website performance and tailoring content to user preferences.
• Analyzing website traffic (statistics) – to improve our services.
• Establishing, exercising, or defending legal claims or protecting against abuse.

3. Legal basis for processing

We process data in accordance with the GDPR (General Data Protection Regulation 2016/679) based on:

• Art. 6(1)(b) – necessity to perform a contract (e.g., room reservation).
• Art. 6(1)(a) – voluntary consent (e.g., newsletter subscription, marketing cookies).
• Art. 6(1)(f) – legitimate interest of the controller (traffic analysis, website security).

4. Cookies

Our website uses cookies to ensure proper operation, analyze traffic, and personalize content. You can manage your cookie settings in your browser.

Types of cookies:

• Essential – required for the website to function (login, forms, reservations). These cannot be disabled.
• Analytical – help us understand how you use the site (e.g., Google Analytics).
• Marketing – used to personalize content and advertisements.

For more information on managing cookies, please refer to your web browser's settings.

5. Data sharing

Your data is not sold or shared with third parties, except for:

• Entities providing technical services (hosting, servers, reservation systems) – strictly based on data processing agreements.
• Law enforcement authorities – when required by law.

6. Data retention period

We store data for the period necessary to fulfill the purpose for which it was collected, and subsequently for the time required by law (e.g., statute of limitations). Data from contact forms is deleted once the correspondence is concluded.

7. Your rights

You have the following rights:

• Access to your data and receipt of a copy.
• Rectification (correction) of your data.
• Erasure of data ("right to be forgotten").
• Restriction of processing.
• Objection to processing.
• Data portability.
• Withdrawal of consent at any time (if processing is based on consent).

To exercise your rights, please contact us at: info@redyk.pl. You also have the right to lodge a complaint with the President of the Personal Data Protection Office (PUODO).

8. Data security

We apply technical and organizational measures to ensure the protection of processed data against loss, destruction, or unauthorized access (e.g., SSL encryption, regular backups, restricted access to data).

9. External links

Our website may contain links to other sites (e.g., Facebook, TripAdvisor). We are not responsible for the privacy policies of these services – we recommend reviewing their terms and conditions.

10. Changes to the Privacy Policy

We reserve the right to update this policy. Any changes will be communicated by posting the new version on the website with an updated date.

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If you have any questions regarding the protection of your personal data, please contact us:

📞 +48 18 200 16 61
✉️ info@redyk.pl
📍 Potoczki 20, 34-521 Ząb, Poland

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